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Terms and Conditions

 INTRODUCTION

This Terms and Conditions of Use ("Terms of Use") is a legal contract between VINO SUPRAJA ("VINO SUPRAJA" or "We, "we" or "Us," us" or "Our, our") and you ("You," "you" or "your," "Your"), a User (as defined below). These terms govern the use of the VINO SUPRAJA website, being www.vinosupraja.com. This Terms of Use governs your use of the Website through any mode of computers, tablets, mobile, or any other storage/transmitting device.

The Website is operated and owned by VINO SUPRAJA, an individual in Chennai, India. The Website enables you to purchase Premium designer women wear sustainable fashion garments.

We may update these Terms of Use from time to time to reflect new practices or technologies that impact the use of the Website. The date of the last revision or update appears at the top under the title.  PLEASE READ THESE TERMS OF USE CAREFULLY. BY REGISTERING FOR, ACCESSING, BROWSING, OR USING THE WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF USE, INCLUDING OUR PRIVACY POLICY. IF YOU DO NOT AGREE WITH THESE TERMS OF USE AND PRIVACY POLICY, DO NOT USE THE WEBSITE.

DEFINITIONS

  "Applicable Law" shall mean all applicable Indian laws, by-laws, rules, regulations, orders ordinances, protocols, codes, guidelines, policies, notices, directions, judgments, decrees, or other requirements or official directive of any governmental authority or person acting under the authority of any governmental authority of India;

"Content" shall include (but is not limited to) any data, content, images, garment description, videos, location data, software, or other materials or information of any type that is available through the Website;

"Intellectual Property Rights" shall mean registered and unregistered rights in all forms of intellectual property subsisting under the laws of India and all analogous rights subsisting under the laws of other jurisdictions and shall include any legally protectable product or process of the human intellect whether registrable as patents, trademarks, copyrights, designs or otherwise such as an invention, expression or literary creation, unique name, trade secret, business method, database, industrial process, computer program, source code, process or presentation, content, and videos and exercises;

"VINO SUPRAJA Information/Data" shall mean any and all information relating to the user provided to the Website by the user at his sole discretion to use the Website.

"User Content" shall mean content that you upload, share or transmit to, through, or in connection with the Website, such as likes, ratings, reviews, images, photos, messages, profile information, and any other material that you display or displayed in your account profile;

"User/ Users" shall mean any individual who visits, accesses, and registers on the Website or places an order for the purchase of the product and/ or service request on the Website; and

"Website" shall mean the Website vinosupraja.com.

ELIGIBILITY TO USE THE WEBSITE

You must be legally competent for entering into a binding contract under Applicable Law. If you are not legally competent for entering into a contract under Applicable Law, you cannot use the Website and cease its use immediately. If you are under 18 years, you are not eligible to register for the Website. If you wish to use our Website, your legal guardian or parents shall make such use available to you. The parent or legal guardian agrees to be bound by these Terms of Use regarding your use of the Website.

The Company reserves the right to terminate Your account and/or refuse to provide You with access to the Website to new Users or to terminate access granted to an existing user (s) at any time without according any reasons for doing so.

 MODIFICATION 

We may amend or update or change these Terms of Use from time to time entirely at our discretion to reflect new practices or technologies that impact the use of the Website. We recommend that you review these Terms of Use on a routine basis to view any changes. The date of the last revision or update appears on top of the title. Your use of the Website after any such amendment or change in the terms shall be deemed your express acceptance to such amended/changed terms, and you also agree to be bound by such revised/amended terms.

 USER ACCOUNT AND SECURITY

Suppose you wish to access our Website or purchase our product. In that case, you will have to register on the Website by providing details about yourself, including your name, mobile phone number, address, contact details, and other details required on the Website to send the products. To send the products that you have ordered on the Website, you will be required to provide your mobile phone number, address and provide us with certain information.

This information will be collected, stored, and processed in accordance with our Privacy Policy.

You agree that you are eligible to create and use only one account with one User profile. You are not permitted to register or create an account on behalf of any entity other than yourself.

You agree not to register and use an account with an identity that is fraudulent or use another User's account.

You can delete/unregister your account anytime by submitting a request to hello@vinosupraja.com. VINO SUPRAJA may require additional information from the user to verify your account before the deletion of your account.

 CONTENT POSTED ON THE WEBSITE

You understand that any material, content, and arrangements that appear as "VINO SUPRAJA content" or "VINO SUPRAJA Content" are owned by or licensed to VINO SUPRAJA, subject to copyright or other Intellectual Property Rights held by third parties. Accessing or using a Website does not give you ownership of any Intellectual Property Rights of VINO SUPRAJA.

 LICENSE GRANT

Subject to the terms and conditions of this Terms of Use, VINO SUPRAJA grants you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access the Website. Except for this restricted grant of access and use under these Terms of Use, we do not grant you any other rights to the Website.

RESTRICTIONS

You agree, undertake and confirm that The following binding principles shall strictly govern your use of the Website, and You agree not to:

  • Defeat, damage, or interfere with any security feature of our Website, nor attempt to do so.
  • Cheat, use any deceptive methods, or otherwise evade or violate any software's rules or intended operation, nor attempt to do so.
  • Alter or modify any Content of our Website, other than information or User Content you have submitted or posted through the Website.
  • Reproduce, duplicate, copy, sell, trade, or exploit, for any commercial purpose, any Content or component of or any access to the Website, without the prior written permission of VINO SUPRAJA, except for User Content or registration information you have submitted or posted through the Website.
  • Use or attempt to use any automated system, software, or device to generate and send communications to or through the Website nor will you annoy or harass any person through or in connection with the use of the Website.
  • Use or attempt to use any engine, software, tool, agent, or other device or mechanism (including, without limitation, browsers, spiders, robots, avatars, or intelligent agents) to navigate or search the Website other than the search engine and search agents available on the Website.
  • Upload, post, transmit, share or otherwise make available through the Website any illegal material or any material that contains software viruses or any other computer code designed to interfere with the functionality of any computer software or hardware or telecommunications equipment.
  • Upload, transmit, or post any obscene, sexually explicit, hateful, intimidating, or threatening material or that violates the rights of VINO SUPRAJA or any third party.
  • Use the Website to upload, modify, publish, post, transmit, or share material that is defamatory or invasive of another person's privacy, graphically violent, or otherwise inappropriate for a general audience.
  • Use our Website to post, transmit, or share material you did not create or do not have permission to use.
  • You must not modify, edit or change or otherwise make any derivative work of the paper or digital copies of any materials You have printed off or downloaded in any way.
  • Reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Website or any part thereof, except and only to the extent that such activity is expressly permitted by Applicable Law.
  • Interfere with or damage operation of the Website uploading or otherwise disseminating viruses, adware, spyware, worms, or other malicious code intended to interrupt, destroy or limit the functionality of any computer resource.

 LIABILITY

We do not make any claims, promises, or guarantees about the accuracy, completeness of the content available through the Website. You understand that we will not be liable for errors and omissions in the content available through the Website. Reference in the Website to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the public. It does not constitute endorsement or recommendation by us.

SPONSORS, ADVERTISERS, AND THIRD PARTIES 

Our Website may contain sponsors, advertisers, or third-party websites, links, or applications. You agree and understand that the content, privacy policies of these websites are not under Our control. You know that once you leave Our servers and use any third-party websites, links, or applications, You shall be governed by the operator's privacy policy of the site used by you. VINO SUPRAJA shall not be responsible for your dealings with advertisers on our Website participating in the promotion. You agree that the dealings are solely between you and such third parties.

You acknowledge and agree that VINO SUPRAJA is not liable for any loss or damage, whether direct or indirect, which may arise as a result of the availability of those external sites or any dealings by you, the third party, on such websites or content.

 INDEMNIFICATION

To the maximum extent permitted by Applicable Law, you agree to defend, indemnify and hold VINO SUPRAJA and its directors, agents and employees, and third parties associated with the Website harmless against any damages, costs, and expenses, including reasonable attorneys' fees, arising out of or related to your breach or violation of these Terms of Use

INTELLECTUAL PROPERTY RIGHTS INFRINGEMENT

We respect the Intellectual Property Rights of others. You agree to protect VINO SUPRAJA Intellectual Proprietary Rights and the intellectual proprietary rights of all others having rights in the Website during and after this Terms of Use. We restrict Users from uploading, posting, or otherwise transmitting materials that violate the Intellectual Property Rights of third parties.
When we receive notification of alleged copyright complaints that do not comply with the Copyright Right Act, 1957, we promptly remove or disable access to the illegal infringing material. We may also terminate the accounts of the infringers.
If you are a copyright owner or an agent thereof and you believe that any content on the Website that infringes upon your copyrights, you may submit a notice to us at hello@vinosupraja.coM

  NO WARRANTIES

YOU EXPRESSLY UNDERSTAND AND AGREE THAT ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK AND THAT THE WEBSITE IS PROVIDED ON AN "AS IS" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. VINO SUPRAJA, DIRECTORS, AGENTS, EMPLOYEES, AND THIRD PARTIES ASSOCIATED WITH THE SITE, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE, FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, NON-INFRINGEMENT OF PROPRIETARY.RIGHTS. VINO SUPRAJA, ITS DIRECTORS, AGENTS, EMPLOYEES, AND THIRD PARTIES ASSOCIATED WITH THE WEBSITE DO NOT WARRANT THAT THE WEBSITE OR WEBSITE CONTENT ARE ERROR OR VIRUS-FREE, WILL OPERATE WITHOUT INTERRUPTION, OR ARE COMPATIBLE WITH ALL EQUIPMENT AND SOFTWARE CONFIGURATIONS. VINO SUPRAJA, ITS DIRECTORS, AGENTS, EMPLOYEES, AND THIRD PARTIES ASSOCIATED WITH THE SITE DO NOT MAKE ANY WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR QUALITY OF THE CONTENT, AND NO USER SHALL HAVE ANY REMEDY AGAINST VINO SUPRAJA WITH RESPECT TO THE SAME.

LIMITATION OF LIABILITY

IN NO EVENT SHALL VINO SUPRAJA OR ITS DIRECTORS, AGENTS, AND EMPLOYEES, OR THIRD PARTIES ASSOCIATED WITH THE SITE, BE LIABLE TO ANY USER OR ANYONE CLAIMING THROUGH ANY USER FOR (1) INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGES, OR (2) ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE OR INABILITY TO USE THE WEBSITE, LOSS OF LIFE, LOSS OF TIME, LOSS OF DATA, LOSS OF PROFITS OR LOSS OF GOODWILL ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE WEBSITE OR THE PERFORMANCE OR NON-PERFORMANCE OF THE WEBSITE OR THE SITE OR THE CONTENT ACCESSIBLE THROUGH THE WEBSITE, EVEN IF THE POSSIBILITY OF SUCH DAMAGES IS FORESEEABLE. USERS AGREE THAT THE LIABILITY OF VINO SUPRAJA, ITS DIRECTORS, AGENTS, EMPLOYEES, AND THIRD PARTIES ASSOCIATED WITH THE WEBSITE IS LIMITED SOLELY TO DIRECT DAMAGES, AND IN NO EVENT SHALL IT EXCEED THE AGGREGATE OF RS.10000.

 PRODUCT DESCRIPTION

You agree that there may be information on our Website or in our catalog that may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, and availability. VINO SUPRAJA reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

 RETURN, EXCHANGE, CANCELLATION, AND REFUND POLICY

We are committed to providing you with premium quality sustainable designer women's wear. Our garments are sold online, and we have done our best to display each product as accurately as possible on the Website. Please be aware that there may be variations in style, color, size, shape, and look of the product displayed on Our Website. If you have purchased Our garment and are not satisfied with your purchase, You may return or exchange the garment or ask for a refund of the garment from us. VINO SUPRAJA holds the sole discretion to determine whether a refund can be issued. Please refer to our return, exchange, cancellation, and refund policy here.

DELIVERY

We endeavor to dispatch your order within the time as committed. Still, we do not guarantee delivery of products in the stipulated time period as mentioned on the purchase of the product. In no event can the order be repudiated if VINO SUPRAJA fails to deliver any one or more products in the stipulated time frame. However, if you fail to deliver the product/s, VINO SUPRAJA may, at its discretion, charge you for additional shipping costs.

The products purchased by you will be delivered to you as per our delivery policy.

BILLING AND PAYMENT

   Billing: The price of our merchandise, as mentioned on our Website, is the Maximum Retail Price (MRP) for the said product. Such MRP shall be inclusive of all local taxes as are applicable in India. Additional applicable taxes may be charged depending upon the destination where the order has to be shipped. The tax rate applied and charged upon the order shall include the appropriate taxes to where the order has to be sent. We may also charge delivery charges which may consist of shipment charges and other applicable charges.

   Payment: Payments for purchasing the merchandise available on the Website can be made by credit cards, debit cards, net banking, wallets, and cash on delivery.

While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you, including but not limited to the following: (a) lack of authorization for any transaction/s; (b) or exceeding the preset limit mutually agreed by you and between your bank (c) or any payment issues arising out of the transaction; (d) or decline of transaction for any other reason/s.

All payments made against the purchases of the garments on our Website by you shall be as against the price displayed on the Website and shall be in terms and conditions of the third-party online payment gateway services as adopted and applicable to your transaction as approved by us. Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. issued Id and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done to ensure a safe and full-proof online shopping environment for our users.

CHAT FUNCTIONALITY

Chat Functionality has been provided to help you with the Website related queries. Any use of the chat functionality shall be subject to the following conditions:

  • VINO SUPRAJA may suspend the chat service at any time without notice.
  • VINO SUPRAJA or its executives are not responsible for any delay caused in attending to or replying to the queries via chat.
  • VINO SUPRAJA may store communication through chat for future reference, and the user of such service will not have the right to access such information at any future date.
  • While chatting, you may not communicate any objectionable information, i.e., unlawful, threatening, abusive, defamatory, obscene information.
  • The chat facility shall not be used to sell any products, to give suggestions on business opportunities, or any other form of solicitation.
  • You may proceed further and chat with our online customer care executive only if you agree to the above terms and conditions.

TERMINATION

VINO SUPRAJA may, in its sole discretion, immediately terminate this Terms of Use, limit or suspend your account, delete your registration, other information, or User Content, and/or prohibit you from using or accessing Your account without any notice if you have violated any of the provisions in this Terms of Use.

Either party may terminate the use of the Website at any time, with or without notice, for no reason or any reason.

Please e-mail hello@vinosupraja.com for any termination inquiries/questions. On termination, you lose the right to access or use the Website.

Upon termination of the Terms by you, your account status will be reflected as "Inactive." Such termination is only reflected upon a written intimation by the User to VINO SUPRAJA. For any termination inquiries/questions, please e-mail at hello@vinosupraja.com. On termination, you lose the right to access or use Your account.

REPRESENTATION AND WARRANTIES

You represent and warrant that:

    All registration information you submit is true, accurate, current, and complete.

  • You represent and warrant that You comply with all Applicable Laws when you access and use the Website. You agree to use the Website only in compliance with these Terms of Use and Applicable Laws and in a manner that does not violate the legal rights of VINO SUPRAJA or those of any third party(ies).

 WEBSITE INFORMATION 

 This Website does not sell or rent User information to any third party. You hereby acknowledge that when you use the Website, We may collect your device number and other information. We cannot ensure the security of your data transmitted via the internet, telephone, or any other network.

COMPLAINTS

You understand that by using this Website or any materials provided in the Website, you may encounter Website Content that some may deem to be offensive, indecent, or objectionable, which Website Content may or may not be identified as such. You agree to use the Website and any related materials or services at your sole risk. We will have no liability to you for the content deemed offensive, indecent, or objectionable. All complaints should be sent by e-mail at hello@vinosupraja.com.

CONTACT US

If you have any questions concerning the Terms of Use, please contact us at hello@vinosupraja.com

CONSENT FOR RECEIPT OF PHONE CALLS, SMS, AND/OR E-MAILS

Your registration on the Website shall be deemed to be your consent to be contacted by VINO SUPRAJA (i) on the mobile number shared by you (ii) by way of SMS or e-mail notifications or messages in any other electronic form.

 FORCE MAJEURE

VINO SUPRAJA will not be liable for delay or failure to perform its obligations under the agreement and shall not entitle you to raise any claim against VINO SUPRAJA or be a breach hereunder to the extent that such failure arises from an event of Force Majeure Event. Force Majeure Event includes any war, civil commotion, strike, governmental action, lockout, accident, pandemic, epidemic, or any other event of any nature or kind whatsoever beyond the control of VINO SUPRAJA.

MISCELLANEOUS

   Governing Law and Jurisdiction: These Terms of Use are governed by the laws of India.  Any claim related to any dispute arising as a result of the Website or under these Terms of Use will be made before a court of competent jurisdiction located in Chennai.

   No Partnership You agree that no joint venture, partnership, employment, or agency relationship exists between You or other parties and VINO SUPRAJA as a result of these Terms or your access to or use of the Website.

   Headings: Headings used in these Terms of Use are for reference purposes only and in no way define or limit the scope of the section.

   Severability: If any provision of these Terms of Use is held to be unenforceable, such provision will be reformed only to the extent necessary to make it enforceable. 

   Waiver: The failure of VINO SUPRAJA to act with respect to a breach of these Terms of Use by you or others does not constitute a waiver and will not limit VINO SUPRAJA rights with respect to such breach or any subsequent breaches.

   Survival: The obligations under the provisions of sections 13, 14, 15, and 28 will survive any expiration or termination of this Terms of Use.

   Entire Agreement: This Terms of Use and the Privacy Policy on the Website constitute the entire agreement between you and VINO SUPRAJA and govern your use of the Website, superseding any prior agreements between you and VINO SUPRAJA. 

IF YOU DISAGREE WITH THE TERMS OF OUR TERMS OF USE OR PRIVACY POLICY, PLEASE DO NOT ACCESS OR USE OUR WEBSITE.

 

 

 

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